DELIVERY POLICY    

Sylvester Keal endeavor to deliver within 24/48 hours after the placing of your order unless we notify you otherwise. All deliveries are subject to authorization of payment or receipt of payment in cleared funds. If an item is temporarily out of stock Sylvester Keal will contact you via e-mail or the telephone number that you provided when placing the order to attempt to arrange a later delivery date or a substitute item. If this is not satisfactory to you, we will offer you a refund. We make every effort to deliver goods within the estimated timescales but delay may occasionally occur. We shall be under no liability as a result of any delay or failure to deliver the goods within the estimated timescale.

Delivery will be charged at our current rates as displayed on the website.

Sylvester Keal standard times of delivery are between 8.30am to 5.00pm Monday to Friday. If you have any special delivery requirements then you must notify us when placing your order where we will endeavor to achieve.There must be someone available at the delivery address to sign receipt of goods.   Failed deliveries where no one is available to receive goods are subject to a further £15.00 delivery charge. All goods must be signed for by an adult aged 18 years or over on delivery.
 

• When receiving goods, please inspect equipment before signing.
  DO NOT SIGN FOR AS GOOD CONDITION OR UNCHECKED,SIGN FOR AS DAMAGED IF APPLICABLE.
  In the event of the item being clearly damaged, please refuse delivery & contact us straightaway.Unfortunately we cannot be held responsible for any transit damage if goods are signed for as good condition or unchecked and not advised within a 12 hour period & it is later found that the goods are not. 
  We appreciate how difficult and inconvenient this can be, however this has been imposed by our carriers & it is in your best interest to comply.

Risk of loss or damage to a product passes to you at the time of delivery or, if delivery is not possible at the time and date notified, at such time as we attempt first delivery.

You irrevocably authorize us and grant us a license to enter upon any premises where the goods are situated and take possession of and remove the goods at the your expense if at any time after the purchase price (or any part thereof) has become due and has not been received in full or if the purchase price has not been received in full (whether or not the payment has become due) upon the appointment of a receiver of the whole or any part of your undertaking or upon you entering liquidation or bankruptcy or upon you compounding with your creditors or taking or suffering any similar action in consequence of debt or upon us have with your creditors or taking or suffering any similar action in consequence of debt or upon us having reasonable doubts as to your willingness or ability to pay for the goods on the due date.